• If you are healthy, only wear a mask if you are taking care of a person suspected to have the infection.

  • Wear a mask if you are coughing or sneezing.

  • Masks are effective only when used in combination with frequent hand-cleaning with alcohol-based hand rub or soap and water.

  • If you wear a mask, then you must know how to use it and dispose of it properly.


  • Wash your hands frequently

  • Maintain social distancing (at least 1 metre/ 3 feet)

  • Avoid touching eyes, nose and mouth

  • Practice respiratory hygiene

  •  If you have a fever, a cough and difficulty breathing, seek medical care early


  • Assume overall responsibility to ensure that all necessary preventive and protective measures are taken to minimize occupational health and safety risks

  • Provide information, instruction and training on occupational health and safety

  • Provide instruction for use, putting on, taking off and disposal of personal protective equipment (PPE)

  • Provide adequate IPC and PPE supplies (masks, gloves, goggles, gowns, hand sanitizer, soap and water, cleaning supplies) in sufficient quantity to healthcare or other staff caring for suspected or confirmed cases

Frequently asked questions

What is the risk of my child becoming sick with COVID-19?

Based on available evidence, children do not appear to be at higher risk for COVID-19 than adults. While some children and infants have been sick with COVID-19, adults make up most of the known cases to date. You can learn more about who is most at risk for health problems if they have COVID-19 infection on CDC’s current Risk Assessment page.

How can I protect my child from COVID-19 infection?

You can encourage your child to help stop the spread of COVID-19 by teaching them to do the same things everyone should do to stay healthy. - Clean hands often using soap and water or alcohol-based hand sanitizer - Avoid people who are sick (coughing and sneezing) - Clean and disinfect high-touch surfaces daily in household common areas (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks) - Launder items including washable plush toys as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.

What can I do incase of an outbreak in the community?

During an outbreak, stay calm and put your preparedness plan to work. Follow the steps below: Protect yourself and others. Stay home if you are sick. Keep away from people who are sick. Limit close contact with others as much as possible (about 6 feet). Put your household plan into action. Stay informed about the local COVID-19 situation. Be aware of temporary school dismissals in your area, as this may affect your household’s daily routine. Continue practicing everyday preventive actions. Cover coughs and sneezes with a tissue and wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that contains 60% alcohol. Clean frequently touched surfaces and objects daily using a regular household detergent and water. Notify your workplace as soon as possible if your regular work schedule changes. Ask to work from home or take leave if you or someone in your household gets sick with COVID-19 symptoms, or if your child’s school is dismissed temporarily. Learn how businesses and employers can plan for and respond to COVID-19. Stay in touch with others by phone or email. If you have a chronic medical condition and live alone, ask family, friends, and health care providers to check on you during an outbreak. Stay in touch with family and friends, especially those at increased risk of developing severe illness, such as older adults and people with severe chronic medical conditions.

Can someone spread the virus without being sick?

People are thought to be most contagious when they are most symptomatic (the sickest). Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.

How easily does the virus spread?

Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping. The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas.

When should I self-isolate?

According to the Ontario Ministry of Health, anyone who begins to feel unwell and start experiencing a fever, cough or difficulty breathing, should return home and self-isolate immediately. If you are self-isolating, it is recommended you seek a clinical assessment over the phone. If you need additional assessment, your primary care provider or Telehealth professional will direct you to in-person care options. All persons over 70 years of age, and/or individuals who are immunocompromised pose a higher risk of infection, and are advised to self-isolate for a period of 14 days.

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